Tony Paquin, CEO
Tony Paquin has more than 20 years of experience leading strategic companies in the insurance and healthcare industries. His experience includes founding and growing national, market-leading technology companies. He has previously led his companies through acquisition and IPO stages. He is an expert in healthcare, insurance, corporate finance, investor relations, public company strategy, accounting, SEC and NASD regulations. He has provided consulting services to dozens of CEOs of America’s largest healthcare and insurance companies.
He is the author of “The Retail Healthcare Revolution,” which details the development of the retail healthcare movement in the United States. He has worked with senior leadership at more than 200 hospitals nationally on retail healthcare projects and has advised hundreds of hospital executives on consumer strategies. Mr. Paquin is a leading software and technology designer, patent author and architect of numerous healthcare and insurance technology solutions.
He has served on the faculty of American Governance and Leadership, a premier educational and conference organization providing training and education to senior executives of hospitals and other healthcare organizations. Mr. Paquin regularly presents to conferences, board meetings, and executive leadership meetings with an emphasis on healthcare business strategy in the post reform era.
Gary Paquin, EVP of Consulting
Gary Paquin has more 20 years in healthcare technologies beginning with an eight year career with IBM. He is a co-founder of
Paquin and has also worked with hundreds of hospital executives in the specific area of retail healthcare. He is the host of a national webinar series, now in its fourth year, that covers a wide range of retail healthcare topics and has presented to more than 4,000 healthcare executives as part of these webinar sessions. Mr. Paquin has been public-board trained at Stanford Law School and Harvard Business School.
Mark Gelnaw, Chief Financial Officer
Mark Gelnaw has more than 30 years of financial service experience, having held a previous role as Deutsche Bank’s Chief Operating Officer for the Equity, Asset Management and Alternative Asset divisions. Additionally, Mark worked for Lehman Brothers, Salomon Brothers, Accenture and Arthur Andersen & Co in various financial and business capacities. Mark is a certified public accountant and a graduate of Georgetown University where he earned a BSBA in accounting.
Monique Lappas, Chief Operating Officer
Monique’s background consists of institutional-based equity analyses, with a healthcare focus, at Wellington Management in Boston, MA and Wasatch Advisors in Salt Lake City, UT. She most recently worked as a general manager focusing on mergers and acquisitions, strategy and new business development at UGL Limited, a publicly listed Australian corporation with more than $4 billion in annual sales. Monique is a graduate of Bond University (Australia) with a Bachelors of Commerce and an MBA from the Tuck School of Business at Dartmouth. Monique has also earned the Chartered Financial Analyst (CFA) designation.
Patricia Cardona, VP of Operations
Patti Cardona brings more than 15 years of experience with an emphasis on operations. Focusing on building and maintaining strong relationships with Paquin’s clients and partners, Ms. Cardona manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies. Prior to joining Paquin, Ms. Cardona was the Global Director of Sales and Marketing of a New York-based social media marketing firm.
Al Lillig, Regional Vice President
Al Lillig has more than 20 years of experience in sales, business development and leadership positions with nationally prominent organizations. Mr. Lillig has worked extensively with hospitals and healthcare systems across the nation to determine the best retail solutions for their networks. Over the past several years with Paquin, he has successfully served hundreds of clients in selecting market-specific retail healthcare services. Previously, Mr. Lillig served as General Manager/VP at food service leader Aramark for six years, responsible for operations and sales. He graduated from Bradley University with a B.S. in Criminal Justice.
Robert Gonzalez, Regional Vice President
Robert Gonzalez brings 25 years of experience to his position. Using his relationship building skills and his background in sales, marketing and talent development, Mr. Gonzalez maintains strong relationships with key accounts while leading the consulting efforts at Paquin. Prior to joining Paquin, he spent 18 years as a sales leader in the hospitality industry.